Contact information
Contact Us – Ordonez Engraving
We’re here to help! Whether you have a question about an order, need assistance with a custom engraving, or just want to say hello, you can reach us using the options below.
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Email Us
📧 info@ordonezengraving.com
We usually respond within 24–48 hours on business days.
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Call or Text
📞 530-870-1192
Available Mon–Fri, 10 AM – 4 PM PST
If we miss your call, leave a message and we’ll get back to you as soon as possible.
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Local Pickup
If you choose Local Pickup for your order:
Please notify us first.
Pickup is by appointment only.
You will receive a “Ready for Pickup” notification once your order is prepared.
Bring your order confirmation when picking up.
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Contact Form
You can also use the form below to send us a message directly from the website. Please include your:
Name
Email address
Order number (if applicable)
Your message
We’ll respond as quickly as possible.
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Additional Info
For custom engraving orders, double-check spelling, dates, and design details before submitting your order.
For shipping questions, please see our Shipping Policy page.
For returns or exchanges, please see our Return & Refund Policy page.
Thank you for choosing Ordonez Engraving – we look forward to helping you create something special!
